Privacy Policy
Effective Date: January 1, 2025
1. Information We Collect
FansQuality collects information necessary to provide our social media growth services:
- Contact Information: Name, email address, phone number, and business details
- Social Media Account Data: Usernames, follower counts, engagement metrics, and content performance data
- Payment Information: Billing address and payment method details (processed securely through third-party providers)
- Communication Records: Messages, calls, and meeting notes related to our services
- Analytics Data: Website usage, campaign performance, and service effectiveness metrics
2. How We Use Your Information
We use collected information to:
- Deliver social media growth and marketing services
- Analyze and optimize campaign performance
- Communicate about services, updates, and results
- Process payments and maintain billing records
- Improve our services and develop new strategies
- Comply with legal obligations and protect our rights
3. Information Sharing
FansQuality does not sell personal information. We may share information with:
- Social Media Platforms: As necessary to manage your accounts and campaigns
- Service Providers: Analytics tools, payment processors, and communication platforms
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. Campaign data and analytics may be retained for up to 7 years for performance analysis and reporting purposes.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate data
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Data portability for information you provided
7. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and measure campaign effectiveness. You can control cookie preferences through your browser settings.
8. Third-Party Services
We integrate with various social media platforms and analytics services. Each platform has its own privacy policy governing how they handle your data. We recommend reviewing their policies.
9. International Data Transfers
Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international data transfers.
10. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Information
For privacy-related questions or requests, contact us at:
FansQuality
Email: contactfansquality@gmail.com